To whom it may concern,
I am writing to inform you and express my concerns of the disappointing trip to your amusement park, on Saturday 15th of January 2010.
Once arriving at your amusement park, my two children, my husband and I, discovered that your park had litter all over the place, it was obvious that the bins had not been emptied, due to the litter flowing to the brim of each bin. I therefore feel this is a health and safety issue, I also found their was empty glass bottles left on the pavements which is another health and safety issue. Their was left over scraps of food, consequently, this caused a revolting smell.
We spent six hours we spent at your park, and only maneged to go on three rides. I feel this was because the rides had long ques, and your park was understaffed. Their was no way of getting through the queues anyquicker than we did, whereas other amusement parks have the choice of fast tracks, unfortunately you did not. My children were also disappointed with the lack of rides for mixed ages, and that a wide range of your rides where either broke, damaged, or dirty and was lacking cleanliness.
After a day of disappointment we are reluctant to returning to your park again, under the current circumstances. I also expect some sort of compensation, as we paid forty six pound on a family ticket, which was totally unjust, to say the least. Your hasty response would be greatly appreciated.
Yours Faithfully,
Mrs O Philogene-Moynihan
My Friends and I go to Dorney Park Wildwater Kingdom . yearly. in Allentown , Pa. Usually we have a Great time . The guest service people and management have always been helpful and tip top . This year we barely rode 3 rides when it thunderstorms and rain for over 2 hours . Not their fault … so I was told by the girl at guest services and the manager . She could have given us a partial refund or offered me tickets for another day . Or coupons for something to eat . No not offered to me!. Then next day comes better weather , water park. we went on most rides . Then went to other side of park to log flume . The 25. yr. old. girl running ride told me I had to put on a pair of shorts to go on ride as I only had my modest. 1 piece on … I wasn ‘t going to go on because I didn’t want to go back to get my shorts . My friend went back for me & got them . I stood in front of the girl & put them on . She said o.k. Fine . Two. Security officers were. very kind to me tho .I told them I felt discriminated against. because of my age . I am 54 . Btw., I am not really ugly by far and explained that a girl in her early 20 ‘s came in after me ,. modest 1 piece after me and did not have her shorts on . I said Oh No that is not fair !!! because she is younger she was allowed to go thru w/o or is it because she ‘s younger and prettier and has a. nicer body . The girl at the log flume followed rules but was not a kind person !!! The security officers were THE BEST. part of my. lousy trip . The plainclothes officer talked to the other girl in line . Before I. hardly turned around .she put her towel around her as a cover up . I talked to both officers for awhile. general chat . Both were more than patient and understanding as should everyone else. have been . They. we’re Wonderful. Dorney was always a happy fun place for my family . I gave them more credit for being better than that . From now on I guess I will pick a place that is not as unkind to their guests that come to have fun in their park. I recommend that others save their money as. I. will…. in the future or pick a different park to go to . I’ m going to. SixFlags !!!