I live in Bathgate, Scotland and have just heard of people being fined for parking in Aldi’s car park in Bathagte.
Amongst others, I heard of one woman (a retired lady) who did her shopping at Aldi’s – when she arrived home she realised she had forgot to buy an item, so returned to purchase it from Aldi. Guess what – she was fined £70 – because she returned within 4 hours!!!
This is outrageous, Aldi – you are losing customers by fining regular loyal customers. You need to adopt a different method to ‘control’ car parking – what is the point of fining someone who returnes to the store within 4 hours?
I just realised today about the 4-hour rule, so had to make sure when I re-visited the store (within 4 hours) to take a diiferent car, so that I wasn’t fined.
As a result of this practice, I am going to make sure all my friends and collegues are aware of what a poor system it is and make sure people stop shopping at Aldi. Aldi is responsible – no matter who controls the parking, Aldi contract the company to do this and as such Aldi should make the rules, rather than leave some rip-off parking company to extort as much money as they can. The notices with the rules are hardly noticeable (on purpose?) . I have been parking there weekly for months, without really noticing them.
Normally the car park is never full, so why employ a company to ‘control’ parking and drive customers away ? Fair enough if Aldi want some parking control, then fine poeple who either do not shop in the shop, or leave their car parked for a time that makes it unlikely they are shopping (eg > 2hours).
If I ever get fined for parking at Aldi, I will never ever shop there again and I think most people will be the same. The person who decided to employ the company to ‘control’ the parking obviously doesn’t care about customers!!!
Are you serious?
So your litle free parking scam whilst you totter off around bathgate getting your shopping has been rumbled?
Do you realise that Aldi only put parking eye into stores that need it.
The stores that in general happen to be close enough to city centres or people places of work. So that whe genuine customers turn up to the store and cant ge a parking space due to all the lazy selfish twats who have abandoned their car for the day.drive off somewhere else and aldi lose their trade, you think its acceptable for them nt to fine you?
Please, do one.
I agree with ‘holy sheets’ comment above.
Too many drivers take the piss with parking and need to be punished accordingly.
I bet any money 50% use Aldis parking facilities to get free parking, then walk/shop around town.
My house is situated in a pub car park and is meant for patrons of the pub only and I see the whole school run all park there, everyone who goes to the local newsagents park there and often my own front door is completely blocked off so I cant even get in/out of my own house (even though there are signs saying “strictly no parking”)
Its about time inconsiderate drivers were penalised, so stop whining!
Unfortunately mistakes are made and some innocent people cop it, which wouldn’t be the case if so many drivers were more considerate. These rules wouldn’t need to be enforced
A hefty percentage of drivers are lazy, inconsiderate and selfish
On the 12th of June 2010 I bought some cheese from the store on Princess Road Ashton-in-Makerfield, Wigan for £1.77 best before date was 2nd August 2010, when I returned home and opened the pack it was green mouldy, I felt that I was inconvenienced as I was unable to entertain my guests whilst watching the football, so they ended up with spread cheese instead of Red Leicester, I think I should be compensated for the inconvenience
Listen you!
im not a very happy person right now!
i spend £2.50 on apples this morning, i later on went to take a apple out of the packaging and i found out it had a hair ball in it!! i was so distroted i screamed and chucked my apple on the floor!
i will not be coming to this store ever again i certainly hope you do something about this!
k thanks bye.
so holy sheet,you think it’s alright to be fined by a random camera ,for taking a little long about your big fat shopping at aldi,which they make a profit from,me thinks your moniker is to descriptive.
so i think holy sheets should do one
and the car park was EMPTY,,,NEVER EVER ALDI AGAIN BOYCOTT ALDI PARKING EYE RIPOFF SCAM DO NOT ACCEPT DO NOT ACCEPT FUNNY HOW THE INITIALS R.O.B = RIP OFF BRITAIN!
on a visit to aldi in sale cheshire i was 10 min over the parking limit i recived a parking fine is it that aldi are that hard up and short of cash that thay only allow shoppers one and a half hours to brouse in store this parking arangment thay have is a scam to make more money so until thay treat shoppers better all their shops should be boycoted this should be brought to lite in the local newspapers you dont get tesco riping off their coustmers
Aldi product availability phone line
What a performance!!!!!!!!!!!!!!!!!!!! You would imagine Aldi would value customer – well er no…….try phoning their advertised number: Aldi 0844 406 8800. Then try find out if a product is available in one of their stores!!!!!There is a terribly harsh beeping sound between brash recorded messages. I had to hold the phone at arms length…and this pompous pseudo la-de-da voice announces “Thereee are threeeee calls a-head of you!!!! What planet do you live on Aldi morons? Victorian high handed classist one-up-manship is not popular I promise you!!!! And the regular loud beeping signals ??????IT HURTS THE EAR AND OPPRESSES THE MIND!!!!!!NOT GOOD!!!!!CUSTOMER RELATIONS GETS NOUGHT OUT OF TEN – IN FACT MINUS TEN OUT OF TEN – D’OH
Un satisfied customer. I shop there once every week. I like to buy a lot of groceries in bulks most of time for my business. this is like the 4th time. the store needs to keep their stocks on hand according to my purchases and other customers purchases. Every business needs happy satisfied Customers. Unfortunately, this Brand NEW store is not setting their STANDARDS. Please re-train the Manager. When the mgr. came by the cashier not to sale to me all my purchases. She did not even apologize. She just said the products needed to be evenly sold to other customers according to HER ORDERS for the store. the mgr. face was not smiling but the cashier was smiling and happy faced.
Is the Store mgr. the CEO, FOUNDER, OR THE OWNER?
If not, she needs to be FIRED. Retrained. or DEMOTED. OR SOMETHING ELSE.
ON Friday 9.30.2011, I purchased Bananas by the cases. I had only 2 cs. Previous shopping times. She Saw me and Said it was OK. TODAY, SHE SOLD only 1 case.
BUT READ THIS CAREFULLY. The POSTED PRICE OF BANANAS I saw at 0.30 cents per lb. THEN at the check out she Ran there to the Cashier and said something to her. My Receipt showed 0.44 cents per lb. I then walked back to check on the POSTED price “the manager (SHE)” HAD ALREADY CHANGED TO 0.44 CENTS IN JUST FEW MINUTES.
SHE STOOD THERE WAITING FOR ME TO GO BACK AND CHECK ON THE “QUICK PRICE CHANGE”
WOW. OUTRAGEOUS…!!!!
I hope your store have CAMERA TO CHECK ON HER. PLEASE DO SO.
I also purchase Avocados. I always bought 40 pieces or More. But TODAY she took back 30 pieces .
she had just pushed a CUSTOMER AWAY. SO SHAMEFULL ON HER.
hi today went to wenty aldi to shop as i was getting ready to pay i sliped at the counter fell on my back heart my arm i asked if i could speek to manger he came out and went to get his inceddent book thats all he was worried about not once did he ask if my arm need ice or can i help you with your shopping couldnt move my arm
please email me
i brought a tuna and sweetcorn pasta from your blackburn store and got a bone stuck in my gum. i have had my teeth out due to illness also trying to e mail your store direct can not be done so you ask us to phone on a premium number costing a pound a minute i shop at your store for value not waste it on a phone call
I have been buying Maris Piper Chunky Oven Chips for a few years now. A 2kg Bag cost £1.89 now all of a sudden it has been changed to 1.5kg for the same price. I must say this is the first complaint I have had in all the years Aldi opened in my Area.
Why has the Maris Pipe Chunky Oven chips been changed from 2.kg to 1.5kg at the same price of £1.89
I came to the Gillingham branch of Aldi today 11/04/12 and was taken ill due to mild diabetes. I managed to get a chocolate drink but at this time I was sitting on the floor and remained on the floor for some 7 minutes. During this time the Manager passed me three times without taking any notice of me whatsoever. This situation would not happen in any British supermarket as their training is of a higher level. The standard of care towards the customer at Aldi is absolute garbage!
I have a complaint about a security personnel at aldi netherton.
On the 22/5/2013 at around 2:45pm I entered aldi store. About 10 minutes later a man approached me and showed his id saying he is a security personnel of this store and that he wanted me to show what is inside of my jacket. He also said that I was inside the store since 4pm and that I have 2 others I have been with who left earlier and that he wanted me to tell them not to come back to this store again. At first I did not believe what he was saying so I ask to see his id again. Still I didn’t believe I ask to go to the till lady to see if he was a ligetimate personnel. When the lady confirmed to me who he was and she said “Just do what he says”. I stood near the till and I understood that this guy wanted to physically search which he leaned towards me and towering over (he was about 6 foot 3), and tried to see what is in my pocket. He told the lady what he said to me earlier to which I said to him “I don’t know what you are saying”. So I continued my shopping but he continued to follow me and tried to hurry me up to go. It was already 3:05 and because I have a daughter to pick up at 3:15 I took a piece of shopping item and went to the till. Still he was there trying to tell the lady to serve me so I can go straight. There was another aldi worker (a man) nearby who he tells that I was in the store since 4 pm and that I look dodgy. After paying and outside the door he tells me again not to come back. By this time I yelled to him “O yes I will come back later”. To which he replied “I will ban you from entering”. To me this is a case of mistaken identity and being a customer I should not have been treated like that.
At around 4pm that day I phoned my wife which I understood made her very angry that she went ahead to the store without me and spoken to the assistant manager. I arrived at around 5 pm and we spoke with the this lady who apologizes to us. What I was not happy about was that she said that the security personnel was only doing his job, which to me is not. And that she was told by the guy that I was aggressive and that is why he said what he said.
i have just arrived home from shopping in aldi ,magdalen street,colchester.the feeling is one of anoyance,frustration.i was putting my shopping through the till,and it dawned on me that i was really in the middle of a race.items of food flew past me at such a rate of speed that i did,nt evan have time to wave them goodbye.next thing was my bag of pears hit the floor at about fifty knots but to top that my poor husband had to gallap off to change them himself without so much as an offer of an assistant to do it for him,but then i guess at the age of seventyone he needs to gallop around aldi for the exercise. Well i guess the next time i fancy a day at the races i will think twice about my experiance at aldi.
today I did my shopping at aldi store at dinnington when I got to the checkout the cashier was about to close his till but would check my shopping out . he was that fast he was all but throwing my items at me he was that quick one of my items ended on the floor . and then to top it all hed overcharged me by 1 pound 79 pence for charging me for 2 lots of ham . your prices maybe great but im afraid some members of your staff need some manners .
I live in Paisley and shop in your store on a regular basis, I purchased a pack of chicken breast fillets from natures glen , i have bought this brand of chicken before and have never found it to be anything but excellent, but on this occasion when i was cutting the chicken, i found it to be really tough.
But as i was making risotto i thought, by the time it had cooked, this chicken , it was bound to be, well for want of a better word ,soft,
I was wrong, it was as tough as old boots,my wife and myself discarded half of the chicken that was in the risotto, and we have two portions left ,which i am still considering ditching..
I am only pointing out this incident in the hope that you can stop this problem occurring in future.
I have this image, of a sneaky chicken who has found a really good hiding place,and avoids the cull for a long ,long time and finally gets caught after 14 years, and i end up with this old bird in my risotto
I parked in the car park at Blaby and shopped in Aldi and spent £48.00 which I do every week and the amounts vary between 40 and 60 pounds and have done so over the last twelve months
I have never received a parking ticket before and have never signed out I then received a parking ticket within 2 days I went back to the store the following day and they informed me to send a letter
along with the receipt for the goods purchased I sent a copy of their parking ticket along with receipt
of the goods purchased by recorded delivery, and have received another letter today informing me that
if I do not pay by the 2nd of October the figure will be £70.00
I await your comments Brian Watts
purchased mini lamb shoulders, shocked when cooked just how mini they were, i really didnt expect large ones for the price, the gravy was great plenty of it,no complaints there. decided to check small print on packaging 80% bone , OMG that does not leave much room for meat, managed to get a couple of slices, that was it.
I buy aldi cat litter from one of your stores in Northampton and the last month I brought a months supply of cat litter and every bay I have open has been full of glass are aldi going to pay my vet bills when my cats cut their paws to bits
Ive got ALDI’s ‘Still strawberry flavoured spring water’ and its tasteless. No flavoured water at all. I would like a refund.
Have Aldi lost the plot .My wife was in the Redcar shop the other day and the cashier remarked that it would be nice to have some Christmas type music playing in the store.The management had said this might OFFENHD customers!!!! Presumably a directive from the higher ups.
Perhaps ALDI should not have any Christmas merchandise on show as this might OFFEND!
This is just another case of Human rights out of all proportion!!
The cashier’s human rights might also be under question if she had to be subjected to Christmas songs all day long.Ho Ho Ho Merry Christmas
Visited Aldi in Westbury,Wilts, (a very small sleepy town with very few shops) I am recovering from a knee operation and my daughter was on crutches from a fall before Christmas, so we are not the quickest to get out of the car and walk around. I was unaware that Aldi only give you a set amount of time to do your shopping regardless of state of health or disability. After going back to Aldi the same day as I received a parking fine for £70, I notices the signs telling you that the parking time is one and half hours was half way up a pole as you drive into the car park, where customers are crossing to get to their cars, so in my opinion very dangerous if you are not watching the road. I have been to other Aldi stores in much bigger towns and parked for free. By the way I am a pensioner and cannot afford to pay finds like this, I thought I was going to Aldi to save money!!!!
Having a wonderful Sunday afternoon. I stopped off at your store in Thetford all was good buying my produce. Later i get home and find product that i had bought was empty inside.So i go back to the store to explain-and get humiliated ie didn’t you think of looking inside so just asked for my money back or product but then two managers come to here my complaint standing in front of the whole shop one of your manager poked me in the shoulder and told me to calm down i was calm told him not to touch me anyway got my money back and left feeling extremely embarrass. Thinking of going to the police as your staff attitude stinks.
i shop at your hoddesdon shop i am not very good with your car parking system i am 70 years old and shop at hoddesdon the system should be barrier giving a token which you have to give to the cashere and they give you a token to get out ispend between 60 and 100 pounds a week if your store can do without my prerchases then i will go to morrisions where i can shop and take my time i have just been given a car parking fine for entering the wrong number i hope iget a refund
purchased Scottish cooked mussels in a white wine sauce!!! what a disappointment , so small , not the best meal , certainly not a meal for one more a snack . could you purchase larger mussels ? or is profit your only concern
I have issued with two parking tickets for parking at ALDI Bolton store. According to statement about parking problems, it was stated that the parking eye system was brought in to control that during open hours. But the two tickets issued to me were both on Sunday and the store was closed on both times ( 16:33 and 16:30). The store closes at 16:00 and the car park was empty. Is this fair? Do you have parking problems even when the shop is closed. I only parked there for less than an hour on both occasion. Is this now a money making venture by Aldi. Am a very loyal customer and I shop at this Bolton store twice or more weekly, you can even verify this in your parking eye system.
i visit ALDI stores at least once a( week health permitting ).2 items i realy enjoyed were Ashfield twin pack smoked back bacon and bavarian smoked ham. Ashfield bacon has been replaced with Freshcure brand it is tasteless waterlogged and dissapears in the grillpan so you have to use half the amount again to get the same amount as the Ashfield brand this is not good value for money, why not stick to a good product rather than best suppliers price. the bavarian smoked ham you now supply must be cheaper from your supplier because it misses the smoking process and has a weird taste. these are 2 products i shall never buy again total waste of money.I as a customer do not mind paying for food as long as it is good. disgusted with these changes,B
I shop quite often at the Aldi store in Newton Stewart, Dumfries and Galloway. I enjoy shopping there – good choices available – pleasant staff. My complaint is about your advert on TV where a scruffy red-haired man with a poor physique drops his toothbrush in the toilet – you know the rest! I find it in very bad taste (excuse the pun). Surely you can do better than that -and while you are at it get rid of that red-haired clown!
I am not happy ive just spent almost an hour filling in an application on line done a 19 question test just for it to say im not good enough the question air is stupid I should of been allowed to be an applicant . if I had got a job then the rules should be explained on how u should serve customers everyone that dose that test will have a different appinion and it also says at the end because I wernt good enough was don’t re apply for 12 months I don’t think I have had a chance and that the application should be changed …………………….
My dad went in the Ashton store and spent 20 minutes in store before returning to his car only to find that his battery was flat it took nearly an hour for the rac to arrive took about 30 min to replace battery then 3 weeks later he gets a parking fine for £70 .!!! Very wrong .!!!
hi i buy the fruit and veg at my local store on marton road middlesbrough.but iv notice that there is about two days i get from them and then i notice they start to rot.plus there is no best before date om then.everything else in your store is so good and your staff.im so unhappy with your fruit and veg and i spend alot on them.
Hi I bought a piece of rump steak with butter,from my Aldi store in Seacroft Leeds.Looking forward to my Sunday dinner with the steak, the hole piece was a lump of gristle. Taking it back to the store and speaking to Scott, the assistant manager put the matter right. Ashfield farm needs to take a closer look at there quality control.
I have recently bought some of you snackright 30bag meaty crisps I buy two a week from my local branch in Hereford but since you have improved the flavours they just don’t taste as good the chicken and the bacon don’t taste anything like before its a shame as they were the best crisps I have ever tasted and improving your flavours haven’t made me want to buy anymore please can you put them back to how they were so I can go on enjoying them like I did before I hope this feedback will get to your dept who develop theses flavours