Dear Sir/madam,
I am writing to you to bring to your attention my gift order for a girls singstar dvd. I had ordered this for my niece for Christmas, and was assured that it would be delivered in time for Christmas.
Usually, I have never had any problems with any order I have made to amazon, and always received things promptly. However, with just one week left for Christmas, I phoned up to find out the progress on my order, and was told that not only had the DVD been delivered but it was signed for too !This was a big shock to me as neither had I received anything from you nor has anyone in my house signed for anything. So, I request that you look into this matter with utmost urgency, inorder to get the present to my niece on time for Christmas.
I thank you in advance, and hope that you will deal with this matter with your usual high standards.
Yours sincerely,
J.A.
I WAS NOT AWARE THAT THIS IS THE SECOND EDITION TO 101 COMPLAINT LTRS. I HAD PURCHASED BOTH AS THIS FACT WAS NOT DISCLOSED. I AM DISAPPOINTED WITH AMAZON FOR NOT MAKING THIS CLEAR. FURTHERMORE, THIS WAS MY FIRST EXPERIANCE WITH AMAZON AND MAY BE MY LAST. IN ADDITION THE BOOKS WERE NOT IN THE BEST CONDITION. SOME DAMAGED WITH SPILLS OF SOME SORT, AND OTHERS HAVE BENT PAGES AND COVERS. OVERALL NOT IMPRESSED! I CAN NOT RECOMMEND AMAZON AFTER MY BAD FIRST EXPERIENCE! BOTH BOOKS HAD USEFUL INFO., HOWEVER IT ALL CAN BE FOUND ON THE WEB FOR FREE
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