we have visited many of your pube all over the countrybut we where put off one day when we visited your pub the palladium in llandudno. We sat on the balconey on the right just above were the food was put out on a hot plate ready to be served. we saw a male member of staff picking up sausages fird eggs with his hands and putting them on the plates. no gloves and in between he was doing other things and we did not see him wash his hands. We were going to have lunch but we walked out. We are from Malvern and at least twice a week we have been going to the Foley hotal. we do hope this is not common practise and would you look into this Wemade the visit to Llandudno on Sat 20th Aug 20011. yours sincerely