writtenng to u concernd for pontypool torfaen harvester,the service last nite was terrrible 10-1-11 at 6pm . we my husband and i arrive it was quite for long time so service should been high we sat down straight away asked if we like drink we both said yes 1hr later still no drinks so we complained then they were brought to table then we were told fill them our self even after 1hr wait wich was the pepsi refills. we then after half hr had some one take our order 40mins they came with starter,then when we finished we watitted another 20ms for mail meal by this time we had enough food came,but are starter plates still on table. they wasent removed even though we were now eatting are main meal. very dissapointed as there usally 5 of us used this place lot ,this was spose been nice nite with outh the children but we didnt get it we were very stressed when we left as we even had pay bill by finding the person who served us.
food taken ages to arrive
I went with my family to the harvester at Ruislip, Middlesex. On 7/10/12. We waited an hour for a table. Which was fine, as we can understand the wait when a restaurant is busy. However, when we got a table, we were sat next to a table with adults and children. The noise was absolutely ridiculous. They were yelling across the table at each other, playing iTunes and the children were just running around. I mentioned to the waiter I could not hear my family talking to me. I got told he could not ask them to be a bit quieter. We had 3 children with us. 6, 10 and 17 months. Yet they sat quietly waiting for their meals. When I left the restaurant I told a gentleman on the desk that I was not happy with the noise. He then asked if I had mentioned it to my waiter. If I want to go for something to eat with children running wild, I would go to McDonald’s. As it is, I assume that my families custom is less important than the people on the other table. I feel very cross that our evening was ruined, because of other people selfishness. I am sorry to complain, as it is not something I do. But if I am am going for a nice evening out, I do not think it fair that it is ruined by others and the restaurant do nothing.
we recently went to your pub in Berwick on tweed for sunday lunch
my husband paid extra for a larger meal
when the food came all he got was a bigger plate but the food on it was just like mine no larger portion
it was disgusting roast potatoes were nearly black,its was cold
we have used numerous pubs of yours all over the country
never have we been served a meal like this was
from folkstone to Edinburgh never have we had to complain
he was charged for drinks we didn’t have it was disgusting
had a meal in weathespoons run out of vegetable 0n a sunday
it was disgusting and fouf small potatoes it was very poor
I went to have breakfeastn in my local wertherspoons in bishop sortford food never arrived customer next to me got my breakfeast a waited 30 mins was lied to by staff not very well trained either I asked for my money back will not use weatherpoons again crap
myself my husband my grand daughter my 3year old great grand son went for a lunch all adults were served first and were told be back in a second with the childs meal which was macarooni cheese with chips we were finished our meal still no meal for my child went to bar to ask and was told it would be their shortly still waiting got so frustrated ask for manageress was told she was taking meal to table after about half an hour no chips which was order macarooni was not very nice told her to take it away she gave our money back for kiddies meal but the child ask for his macarooni wee ended up in McDonalds this is unacceptable not so much for adults but for a child to sit and wait for a meal was not aceptable