HI THERE,
AFTER HOLDING TWO 02 CONTRACTS FOR SEVERAL YEARS, I’VE JUST RENEWED ONE OF THEM AGAIN.
I CHOSE THE SONY ERICSSON X10 MINI PRO FROM YOUR 02 SHOP SITE,WHERE IT STATES YOU SHOULD GET FREE SPEAKERS WITH THIS PHONE.WHEN I SPOKE TO AN ADVISOR I WAS TOLD THIS OFFER ONLY APPLIES TO PAY-AND-GO CUSTOMERS ONLY!
BEING A CONTRACT HOLDER I FIND THIS DISGUSTING CONSIDERING I END UP PAYING MORE OVER A 24 MONTH PERIOD!
THIS EPISODE HAS DEFINATELY MADE ME DECIDE THAT I WILL NOT BE RENEWING MY CONTRACT WITH 02 AGAIN IF SIMPLE BENEFITS ARE REFUSED!
A DISGRUNTLED CONTRACT HOLDER!
MR A J BROWN