I VISITED THE THREE FISHES IN WORTHING ON 20 MARCH2016 WITH MY FAMILY.PLACED AND PAID MY ORDER. WHEN I COLLECTED THE DRINKS I WAS ASKED IF MY ELDEST GRANDCHILDREN HAD I.D. ON THEM THEY ARE AGED 19&20 I ASKED THEM BUT THEY DID NOT. SO THEY WOULD NOT LET THEM HAVE CIDER. BUT SERVED PEPSI. OF COURSE THE BILL WAS NOT REDUCED. LATER A MEMBER OF STAFF INFORMED US THAT THE PHILLY STEAK WAS NOT AVAILABLE PRICE £7.25 SO CHOSE COD & CHIPS £5.75. AT THE TIME WE WERE BUSY CHATTING AND I FORGOT I SHOULD HAVE HAD THE BILL ADJUSTED SO USED TO PAYING FOR FOOD AT THE END OF THE MEAL! I WENT IN THE NEXT DAY WITH MY RECEIPT FOR A REFUND BUT WAS TOLD THIS COULD NOT BE DONE A DAY LATER AND THE BILL SHOULD HAVE BEEN ADJUSTED BY THE MEMBER OF STAFF THAT CHANGED IT. NOT MY FAULT THIS WAS NOT DONE AND FEEL I SHOULD RECEIVE A REFUND. LOOK FORWARD TO HEARING YOU COMMENTS.