My husband has lost one of our nectar cards so he has now had to take mine as he uses sainsburys petrol station to fill not only our car but also but his works vehicle and uses the nectar card quiet alot which with the points we save for christmas ,we also live at the back of a sainsburys which we also use quiet alot ,ive over the last 2 months rang 7 times 4 a replacement 2nd card and still as i put this complaint in writing ive still not recieved my card ! how many more times have i got to ring for them to keep saying am i sure ive given the correct members no and name and address?cant even begin to imagine how many points ive lost whilst waiting for my new card to come or should i say that hasnt come its now december and very angry that ive lost those points which means less items for us from sainsburys for us this christmas because sainsburys failed to get a card out to me was hopeing for extra treats over the festive season which now wont happen !
Please i have lost my card ,may you please replace my nector card for me.
Thanks,
Regards,
Sandra.
I have been trying to get a replacement card but the verification process isn’t accepting my details. Please send me a replacement please. Thanks
As with the lady above, I have been trying to get a replacement card, but the verification process will not accept my details.(It is my Mothers card but the address is the same!)
Please send me a new card A.S.A.P.
I Have broken my nectar card it got trapped in the small drawer were the sat6nav connector goes .
The number on the broken card is 98263000 52162206 012 there is also another number under the bar code 352162206012 would you be so kind as to send me a replacement.
Kind regards
Mr. keith Hawksey K Hawksey
62 Birch Street
Birkdale Southport
PR8 5ET
I ordered a replacement card two weeks ago and still waiting how do you think i can give you its number if its lost if i could give you its number it wouldn’t be lost
I have also been trying to get a replacement card, but like the above, the verification process will not accept my details. I have also tried to telephone but was informed that the number is no longer in use. I did get another number but this led me to a Indian call centre where the person on the other end could not understand my accent.
I am now going to cancel all dealings with nectar as if they cannot employ British call centres they are not a organisation that are worth dealing with
Like the other two people before me. I also have tried to order a replacement card but with the same
verification process will not accept my details .
Please send me a new card A.S.A.P. Look forward to hearing from you.
Kind Regards
Lorna Dickson
I lost my nector card and I need to get a new one.. and also need to change my name on the card.. it would be jasmin green.. but just got married so its now jasmin brown.. thanks
I have lost my card my nector card ,can I have a new one please ,
It’s just simply IMPOSSIBLE to get a replacement card. It’s only a store reward card, not a fob with Ford Knox entry code! Sainsbury’s seems mega-efficient with store cards, I wish they were as efficient with customer service. Zero people experience.
Christine livid & still waiting)
my nectar card is very tatty and would like a new one pleaseD