to whom it conerns (Tim Martin)

I have drank in one of your pubs since it open in Shirley Southampton..(The Brightwater) I have seen manager come and go same as bar staff. the present manager, (Becky) is gd at her job and I hope she stays for a while.Maria ,matt and Brandon do well and put up with most things and they know the locals which is ace.one of the main problems is a shift manager named Amy if things don’t go her way or she has problems with people complaining she bars them,,but that is all a different story that you NEED to look into..

My reason for emailing you..

As I mention above, I have been drinking in the Brightwater in Shirly Southampton for over 16yrs and I have put up with running out of beer for many times and other things. but to walk in to the pub and to b told there is NO gas for the pumps to the Tbars aand there is ONLY ALE to drink and bottles something tells me there is something wrong..and when the fridges are empty aswell..? why are the customers getting upset I ask you?? and leaving………

HOPE you respond to this soon….

Ady Collins