I have been a sky customer for over 8 years and subscribed to Sky at my previous address. When I moved home I cancelled the sky subscription. I did not carry this on to my new house as I had to stay with my mum for a month. I then subscribed again at my new address and then realised that they were taking the subscription money from my old address as well as my new address.

They refuse to give me this money back, but feel if it were the other way round and I owed them for a years subscription they would be after me!!

Can you help?