I visited Sainsburys store @ Hadleigh Rd, Ipswich on Saturday 23rd March 2013 and bought, amongst other things (total spend: £29.89) a packet of Sainsburys Butter Puffs (swipe code: < 0034 6511 > 01.11).

But when I opened them tonight (Tues, 26th March 2013) the first four biscuits were very stale and I have no doubt that the rest of the packet are also as stale & as such, inedible.

The packet cost me £0.99.

Please reimburse me for my packet of stale biscuits.

Thank-you for your time.

Yours, Paul Quartermain.