yet again my daughter and her friend dan went to the harvester on sunday 11th and both asked for their steaks to be very very well done, which when they cut into them, they were medium rare again, the waiter never came back to ask them how their meal was, he stayed clear from them, it was not until they called hm over they said that they asked for their steak to be well done bnot medium rare which is what theirs were, his reply was you should of told me when i put your meal in front of you, bloody idiot, you have to cut into your steak before you know how well done it is. This has happened far too many time and they will not be visiting the harvester in sarn bridgend.
i do hope that you will reply to my second complaint this time,
your awaiting an answer
regards
karen
Myself and my friend went to the dumbell at taplow on the 23/6/14 around about 4.45 got a seat straight away ordered meal and drinks which were refill lemonade which took 10 mins to come had our salad we then had to wait another 20 mins for our meal the waitress didn’t apologies for the wait and never came to us to ask how our meal was, whilst eating our food a gentleman came and sat down next to us ordered and in 5 mins had his meal. The restaurant wasn’t that busy the manager didn’t know what he was doing, we then had to wait to get our bill the waitress we had completely ignored us, we had to get another waiter to do our bill then find that they had over charged us. The restaurant was untidy messy floor tables haven’t been cleared away so I’m afraid that myself and my friend will not go back to that restaurant even with our families the service. was very poor.