on sunday 11 11 2011 me and my partner went to do some shopping at tescos when my partner paid for the goods at the checkout but prioer to this i said to her i am going outside for a smoke and wait for you. When she left the store she was approched by a brown secuity gaurd and he said to her you have not paid for the goods he pushed her up aguisent the wall and shouted at her then grabed her arm very tight and now her arm is black and blue. When she got outside she was sourend by staff members manger and secuity staff and told to go back inside the store so me and my partner went into kespie kream where there was loads of custmers who where wittness to what has happend because my partner is debitiac they got her a douinet and a drink of water which she did not want she wanted her gloucese tablets from the car they refused this she was lucky that she dident go into a coma on that day. Then we were taken though the store into the little room where the manger said put the camres on but there was no cameres in that room at all. Then they turned round and said that the police are on they way. When they came they did not belive us and said that i was done before for shoplifting which i have not done before i always pay for goods in shops or supermarkets. My partner was given a £80 pound fine by the police and we both have been banned from the store and all other tescos stores as well. We have a hoover to take back to the store as i would like the money back for.
tescos north harbour port solent staff
I know some time has passed since your horrible experience, but did Tesco’s provide you, your partner or the police with any CCTV evidence or for that matter, any other type of evidence to support their accusation of theft? What was your partner accused of stealing and what was the total value of the alleged stolen goods? Did your partner not provide Tesco’s or the police with the receipt for the items that she was accused of stealing?
Have you not made a complaint to Tesco’s concerning the assault on your partner by the security guard or seen a solicitor, as it simply is not acceptable for any security guard to act in that manner if there were no cause too? I would certainly be interested in the outcome if you had seeked legal action. Did you try complaining to the attending police officer/s concerning the assault, as they could have taken witness statements and would have been best trying to obtain any CCTV footage from either Tesco’s or Krispy Kreme, given that you would imagine that the security would have initiated their CCTV camera’s/security devices within the area of the theft or knowing that they are going to approach/apprehend a suspect shoplifter?
I think that your partner being a diabetic and being refused her medication is dam right neglect and I certainly would have seeked to take legal action concerning this. Perhaps the lesson to be learnt from this particular part of your horrible experience is for your partner to always carry glucose tablets in her parse/handbag, no matter what.
Was it the police or Tesco’s that accused you of having a previous conviction for shop lifting? If it was the police, have you ever asked for a copy of your criminal history/convictions or visited a solicitor, as you should be able to get a copy and also apply for any mistakes to be corrected/deleted? In any case, as you were out of the shop at the time of the alleged theft, I cannot see any reason why the police would do a person check on you.
While you were in the little room did the Tesco managers give you a slip of paper explaining their notice of intended civil recovery, which basically outline’s how Tesco’s run a scheme that compensates the wronged party. I.e. a recovery program to recover Tesco’s losses from the theft? If so, can I ask the details of this? I.e. did your wife pay this, ignore it or agreed to a lower amount etc., etc.?
As for returning your hoover, it would be very wise given that you have a life ban and would be arrested for trespass should you enter a Tesco store again, I would ask a friend or family member to return the hoover for you instead.