Category: Telecoms

I am writing to relay my utter disgust in your service; we have had your BT total Broadband service installed at our home for a few months compromising of your phone and broadband package. We recently decided to change our phone provider to Talk Talk and remain with yourselves for our broadband, which until now has never been a problem. We contacted Talk Talk and yourselves to make sure this arrangement was ok which Talk Talk agreed and confirmed they were to only providing our phone and not our internet. We contacted BT around mid September to also make sure we could keep just our broadband which we were told by your staff would be fine and we would be billed accordingly every three months.