I have just moved my phone to 02 on a business contract and they have given me a dedicated business number to phone. The problem is every time I phone it I am told by an automated message that the number 8002 is only for business customers and then I am cut off.

I can get through either by withholding my called ID or phoning the consumer number, waiting for someone to answer then asking to be transferred.

The problem is when I get through I am told that there is absolutely nothing wrong with the system and everything is set up correctly. Are you sure you are phoning the rights number? I am asked… They think it is something I am doing. Arghhhh.